Frequently Asked Questions About Pet Cremation Through Water & Funeral Services

This page answers common questions about the use of water in your pet's cremation, also known as Aquamation or alkaline hydrolysis. It provides clear, helpful information to support families as they consider respectful, environmentally responsible aftercare options for their pets.

  • Is my pet cremated individually?

    Yes. At Pet Cremation Through Water & Funeral Services, every pet is cremated individually in its own dedicated unit, and this is always included in your cost. Your pet is never commingled and is cared for with the same respect they received in life.

  • What happens to the water after my pet’s cremation?

    The water is nutrient-rich and environmentally safe, supporting new growth and life. Some families choose to take home a portion of the water along with their pet’s remains and a memorial plant as a lasting tribute.

  • Is the water safe and free of disease?

    Yes. The water cremation process uses heat and alkalinity to fully sterilize and purify the water. Any disease or bacteria are eliminated, leaving water that is clean and safe for the environment.

  • Will I receive my pet’s ashes?

    Yes. Water cremation typically returns more remains than flame cremation, and they are lighter in color because they are not burned. You receive only your pet’s remains — handled with care and transparency throughout the process.

  • How long does the pet water cremation process take?

    The pet water cremation process generally takes a full day, depending on your pet’s size. Our care team will walk you through each step so you always know what to expect. 

  • Is water cremation more expensive for pets?

    No — pricing is generally comparable to traditional flame cremation. Unlike many providers, individual cremation is always included in our pricing, ensuring you receive only your pet’s remains without additional fees.

  • How will I know when my loved one’s cremated remains are ready?

    You will receive a text and email notifying you. We also offer a secure QR code that allows you to view status updates and confirm when remains are available for pickup.

  • Do you offer private pet cremation in Jacksonville, Ponte Vedra, or St. Augustine?

    Yes. We provide individual (private) water cremation with no commingling for families in Jacksonville, Ponte Vedra, St. Augustine, Jacksonville Beach, Atlantic Beach, Neptune Beach, St Johns, and throughout Northeast Florida. Private rooms for grieving and for funeral services are also available.

  • Can you pick up my pet at home in Northeast Florida?

    Yes. We offer at-home pickup services during business hours and after-hours by request for families throughout Northeast Florida.